Software Engineer III - Live Operations, Production Engineering

Production Engineering at Riot is challenged with diving into our most ambiguous technology spaces between games, central services and infrastructure to solve our reliability and visibility challenges as Riot continues to scale into a multi-game ecosystem. In order to succeed as a Staff Engineer on this team you will need to be able to partner with any engineering team at Riot on a wide range of technical stacks.

As a Staff Engineer you will be deeply challenged to learn a large breadth of architecture at Riot. You will need to curate a prioritized view of the highest value areas you can deploy your team in order to enable our players to have consistent, reliable engagement experiences with Riot’s games. You will be expected to build alignment across multiple different technology stakeholders and grow your engineers. You’ll be partnering and coordinating with technical leads across Riot while aligning your priorities with some of Riot’s most important strategic objectives.

You’re right for this role if the idea of tackling some of the hardest challenges in high-scale service development excites you. You’re the type of person that loves it when a plan comes together. You believe that impossible is your favorite kind of possible.

Responsibilities

Maintain and evolve Riot’s technical understanding of its multifaceted technical architectures
Ensure Riot central technology teams have the necessary vision into how our live services are performing
Help craft and lead the team into a competent Tier 1 Site Reliability capable group
Design, implement and modify services to enhance reliability and visibility
Establish meaningful, long lived, standards across multiple technical stacks
Provide emergent, critical support and maintenance to existing platforms
Be on rotational on-call for live product support and operational assessment
Provide meaningful code review for other members of the team
Produce comprehensive user documentation around your implemented solutions

Required Qualifications

Bachelor's or Master’s degree in Computer Science or a related field or relevant professional experience
5+ years of relevant experience
Experience with designing, prioritizing and maintaining high-capacity, high-availability, and high-performant software, especially back-end services
Demonstrated ability to work across multiple organizations and generate alignment on technical standards
Demonstrated experience mentoring engineers to grow technically on your teams
Demonstrated experience working in container-based ecosystems and with a container scheduler (e.g. Marathon, Mesos, Kubernetes, GKE, Amazon ECS)
Experience with distributed systems, specifically microservices
Experience with API design, preferably using REST
Understand networking - HTTP down to the network layer (TCP/IP, routing, etc)
Understand relational databases like MySQL

Preferred Qualifications

2+ Years working in a high performance Site Reliability capacity
Experience building high-quality software in languages like Go, Java, Python, or Javascript
Familiarity with Site Reliability best practices
Experience building teams from the ground up
Experience with CI/CD pipelines, ideally Jenkins
Understand software performance and influence latency in online games
Experience with AWS (or comparable cloud environments)

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Our Perks

We offer medical and dental plans that cover you, your spouse/domestic partner, and children. Life insurance, parental leave, plus short-term and long-term disability coverage are also available. Riot will support your retirement benefits with a company match, and double down on your donations of time and money to non-profit charitable organizations. Balance between work and personal life is encouraged with open paid time off, and flexible benefits fund.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

Let's Thrive Together:

Because together we are better

It's our policy to provide equal employment opportunities for all applicants and members of Riot Games. Riot Games makes reasonable accommodations for individuals with a disability and does not unlawfully discriminate based on race, color, citizenship status, national origin, ancestry, sex, sex stereotyping, pregnancy, medical condition, political affiliation or activity, genetic information, religion, trade union membership or activity, age, sexual orientation, family status, gender, gender identity, gender expression, marital or civil status, disability, veteran status or any other legally protected status or characteristics. We interpret these protected statuses broadly to include both the actual status and also any perceptions and assumptions made regarding these statuses. We know that fresh and varied perspectives will make us better at what we do, so however you identify and whatever background you bring with you, we’re excited to hear from you. Don’t be discouraged if you feel you don’t fully meet every single one of the requirements for a particular role, there’s always room for growth at Riot. If you spot a role that will make you want to jump out of bed in the morning, we are waiting to hear from you!

If you need assistance or an accommodation for this process due to a disability, please let us know.